The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
For the purposes of these Terms and Conditions:
Account means a unique account created for You to access Our Service or certain parts of Our Service.
Country refers to the United States.
Company—referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement—refers to Athos Foundry, LLC, located at 905 Hills Creek Drive, McKinney, Texas 75072, United States.
Device means any device capable of accessing the Service, including a computer, mobile phone, tablet, or similar electronic device.
Feedback means any feedback, ideas, innovations, recommendations, or suggestions submitted by You regarding the features, performance, operation, or functionality of Our Service.
Automation Solutions refers to any AI-powered systems, voice agents, missed-call text-back systems, customer relationship management tools, automated messaging, appointment-booking systems, lead-management systems, workflow automations, integrations, or other technology solutions offered or implemented by the Company.
Orders means a request made by You to purchase, subscribe to, or engage the Company for any Automation Solutions, consulting, implementation, support, or related services.
Promotions refers to contests, special offers, discounts, campaigns, trials, or other promotional activities offered through the Service.
Service refers to the Website and any AI automation, voice-agent, lead follow-up, missed-call text-back, appointment-booking, CRM, workflow-development, consulting, implementation, integration, maintenance, or related services provided by Athos Foundry.
Terms and Conditions, also referred to as the “Terms,” means these Terms and Conditions, which form the entire agreement between You and the Company regarding Your access to and use of the Service.
Third-Party Service means any service, platform, application, software, content, data, information, product, or functionality provided by a third party that may be connected to, displayed through, included in, or made available through the Service.
Website refers to Athos Foundry, accessible at https://athosfoundry.com/.
You means the individual accessing or using the Service, or the company, organisation, or other legal entity on whose behalf that individual is accessing or using the Service, as applicable.
These Terms and Conditions govern Your access to and use of the Service and form a legally binding agreement between You and the Company. These Terms establish the rights and responsibilities of all visitors, users, customers, and other individuals or organisations that access or use the Service.
Your access to and use of the Service is subject to Your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, customers, subscribers, and others who access, purchase, subscribe to, or use any part of the Service.
By accessing or using the Website, submitting a form, requesting a consultation, scheduling an appointment, purchasing or subscribing to a Service, communicating with the Company, or using any automation solution provided by Athos Foundry, You acknowledge that You have read, understood, and agree to be bound by these Terms and Conditions.
If You do not agree with any part of these Terms and Conditions, You must not access or use the Service.
You represent and warrant that You are at least 18 years old and have the legal authority and capacity to enter into a binding agreement. If You are accessing or using the Service on behalf of a business, organisation, or other legal entity, You represent that You are authorised to accept these Terms on its behalf.
The Company does not knowingly enter into agreements with individuals under the age of 18 without the involvement and authorisation of a parent, legal guardian, business owner, or other authorised adult.
Your access to and use of the Service is also subject to Your acceptance of and compliance with the Company’s Privacy Policy.
Our Privacy Policy explains how We collect, use, store, protect, process, and disclose personal information when You:
• Access or use the Website;
• Submit a consultation or contact form;
• Communicate with Us by phone, email, SMS, or other channels;
• Schedule an appointment or consultation;
• Purchase, subscribe to, or use Our Services; or
• Interact with an AI voice agent, automated messaging system, CRM, workflow, or other technology provided by the Company.
The Privacy Policy also explains Your privacy rights and how applicable laws may protect Your personal information.
Please review Our Privacy Policy carefully before accessing or using the Service:
Privacy Policy:
SMS Messaging
The Athos Foundry SMS messaging program is used to send automated and manually initiated text messages related to Our Services, customer enquiries, consultations, appointments, and account activity.
Messages may include:
• Consultation confirmations
• Appointment confirmations
• Appointment reminders
• Scheduling and rescheduling updates
• Missed-call follow-ups
• Service enquiry responses
• Customer-support responses
• Website and webchat follow-ups
• Lead follow-up communications
• Account-related notifications
• Proposal and service-update notifications
• Invoice or payment-related notifications
• Automation setup and implementation updates
• Technical-support notifications
• Opt-in confirmations
• Opt-out confirmations
• Information about AI voice agents, CRM systems, lead-management services, and workflow automation
• Service tips, special offers, promotions, and discounts when You have provided separate marketing consent
By providing Your mobile phone number and checking the applicable consent box, You agree to receive text messages from Athos Foundry at the telephone number provided.
Consent to receive marketing or promotional text messages is not a condition of purchasing or using Our Services.
Opting Out
You may opt out of the SMS messaging program at any time by replying STOP to any text message sent by Athos Foundry.
After You reply STOP, We may send You one final confirmation message confirming that You have been unsubscribed. After that confirmation, You will no longer receive text messages from Us unless You provide consent and opt in again.
You may opt back in by submitting a new website form, checking the applicable consent box, texting Us, or using the same method through which You originally subscribed.
Assistance
If You experience any issues with the SMS messaging program, reply HELP for assistance.
You may also contact Us directly:
Phone: (214) 730-6963
Email: [email protected]
Address: 905 Hills Creek Drive, McKinney, Texas 75072, United States.
Message Delivery and Frequency
Wireless carriers are not responsible or liable for delayed, blocked, or undelivered messages.
Message frequency may vary depending on Your consultation requests, appointments, service enquiries, account activity, communication preferences, and interactions with Our Services.
You may receive up to two messages per day depending on Your interaction with Us. Message frequency may be lower or higher when reasonably necessary to respond to an active enquiry, appointment, service request, support issue, or ongoing project.
Message and data rates may apply. Please contact Your wireless provider for information regarding Your text-messaging and data plan.
Mobile Information and Data Sharing
Athos Foundry does not sell, rent, or share mobile opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be shared with trusted service providers that help Us:
• Deliver SMS and communication services
• Manage customer enquiries and follow-ups
• Schedule consultations and appointments
• Process payments
• Provide technical support
• Operate Our customer relationship management system
• Implement and maintain automation services
These service providers may only use the information as necessary to perform services on Our behalf and may not use it for their own independent marketing purposes.
For more information about how We collect, use, store, disclose, and protect personal information, please review Our Privacy Policy:
Privacy Policy:
By placing an Order or requesting Services through the Website, You represent and warrant that You are at least 18 years old and legally capable of entering into a binding contract.
An Order may include a request to purchase, subscribe to, or engage the Company for:
• AI voice-agent services
• Missed-call text-back systems
• Automated SMS and email follow-up
• Lead-capture and qualification systems
• Appointment-booking automation
• CRM setup and management
• Workflow design and implementation
• Software and third-party integrations
• Automation consulting
• Technical support and maintenance
• Custom AI or business-automation solutions
• Other related professional or technology services
Submitting a website form, consultation request, appointment request, proposal request, or other enquiry does not guarantee acceptance, availability, pricing, scheduling, implementation timelines, technical compatibility, or completion of the requested Services.
An Order or Service request is not considered accepted until the Company confirms the consultation, proposal, subscription, project scope, appointment, service agreement, or other written authorisation.
Before beginning work, the Company may require one or more of the following:
• A discovery or consultation call
• An assessment of Your current systems and business processes
• Confirmation of technical requirements
• Access to relevant accounts, platforms, or software
• A signed proposal, statement of work, or service agreement
• Payment of a deposit, setup fee, subscription fee, or other applicable charges
• Written approval of the project scope, timeline, and deliverables
The Company reserves the right to decline or cancel an Order or Service request when the requested work is outside Our service capabilities, is technically incompatible, violates applicable laws or third-party platform policies, or cannot reasonably be completed under the proposed scope, budget, or timeline.
If You wish to place an Order, subscribe to, or request Services available through the Service, You may be asked to provide certain information relevant to Your Order, including, without limitation:
• Your full name
• Business or organisation name
• Email address
• Mobile phone number
• Business address
• Billing address
• Website or domain information
• Business and industry information
• Existing CRM, software, phone system, or technology details
• Details about Your current lead-management and customer communication processes
• Consultation and appointment preferences
• Automation, integration, and workflow requirements
• Account access or login information when reasonably required to perform the Services
• Payment information
• Credit or debit card information
• Details about Your AI voice-agent, missed-call text-back, appointment-booking, CRM, lead follow-up, or business-automation needs
You represent and warrant that:
• You have the legal right to use any credit card, debit card, bank account, financing service, or other payment method provided in connection with an Order.
• The information You provide to Us is true, accurate, current, and complete.
• You are legally authorised to act on behalf of the business, organisation, or other entity requesting or purchasing the Services.
• You have the authority to provide access to any website, domain, CRM, calendar, telephone system, communication platform, software account, or other technology required for the performance of the Services.
• You have obtained all permissions and consents necessary to provide Us with any customer, lead, employee, contact, or third-party information used in connection with the Services.
By submitting payment, personal, business, or account information, You authorise Us to provide such information to payment processors, scheduling systems, customer relationship management platforms, communication providers, hosting providers, software and integration platforms, technical service providers, and other third parties as reasonably necessary to process and fulfil Your Order and provide the Services.
Payment information may be collected and processed directly by third-party payment processors and may be subject to their own terms, conditions, and privacy policies. The Company may not directly receive or store complete credit card or debit card information.
You are responsible for ensuring that all information, account access, credentials, data, and materials provided to the Company are accurate, lawful, secure, and properly authorised for use in connection with the Services.
We reserve the right to refuse, postpone, reschedule, suspend, or cancel Your Order, consultation, appointment, project, subscription, or Service at any time for reasons including, but not limited to:
• Staff, consultant, or technical specialist availability
• Scheduling conflicts
• Software, platform, or third-party service availability
• Technical incompatibility or integration limitations
• System outages, service interruptions, or cybersecurity concerns
• Delays caused by third-party providers
• Inaccurate, incomplete, or outdated business information
• Failure to provide required account access, credentials, permissions, data, or materials
• Errors in Service descriptions, availability, proposals, estimates, timelines, or prices
• Errors or inconsistencies in Your Order or Service request
• Failure to approve the project scope, proposal, workflow, or implementation plan
• Failure to provide a required deposit, setup fee, subscription payment, or other payment
• Requested work that falls outside Our available Services, expertise, or agreed project scope
• Requested work that violates third-party platform rules, acceptable-use policies, or technical requirements
• Suspected fraud, misuse, misrepresentation, or unauthorised activity
• Unauthorised, disputed, or illegal transactions
• Services that may violate applicable laws, regulations, privacy requirements, telecommunications rules, or industry standards
• Abusive, threatening, unlawful, or inappropriate conduct toward the Company, its employees, contractors, or service providers
We reserve the right to refuse, suspend, or cancel an Order or Service when fraud, misuse, misrepresentation, unauthorised access, unlawful activity, prohibited messaging practices, or an illegal transaction is suspected.
You may request to cancel or reschedule a consultation, appointment, project, or Service by contacting Us as soon as possible.
Cancellation, rescheduling, consultation, setup, implementation, subscription, third-party software, custom-development, or missed-appointment fees may apply when disclosed in a proposal, estimate, statement of work, invoice, subscription agreement, or other written agreement.
Fees paid for work already performed, software already purchased, third-party services already activated, or custom work already completed may be non-refundable, subject to the applicable proposal, invoice, service agreement, or refund policy.
Any Service, subscription, software licence, digital product, custom automation, or other item purchased from the Company may only be cancelled, modified, or refunded in accordance with these Terms, the applicable proposal, statement of work, invoice, subscription agreement, third-party provider requirements, and any written cancellation or refund policy provided to You.
Your right to cancel an Order or request a refund may be limited once:
• A consultation, audit, or discovery session has been completed
• Project planning or workflow development has started
• Custom automation work has begun
• Software licences, phone numbers, domains, messaging services, or third-party subscriptions have been purchased or activated
• Platform setup, CRM configuration, or account onboarding has started
• Custom forms, funnels, workflows, integrations, prompts, or communication sequences have been created
• Data migration or system integration work has been performed
• Technical support, testing, training, or implementation services have been provided
• Digital documents, reports, strategies, plans, templates, or other deliverables have been supplied
• Labour, administrative expenses, transaction fees, or other project costs have been incurred
Because many of Our Services involve custom work, digital deliverables, software configuration, and third-party expenses, completed work and costs already incurred may be non-refundable.
Any approved refund will be processed using the original payment method whenever reasonably possible.
Refund processing times may depend on the payment processor, financial institution, software provider, telecommunications provider, financing provider, or other third party involved.
You may not have the right to cancel, return, or receive a refund for:
• Custom automation systems created according to Your requirements
• Custom workflows, integrations, forms, funnels, dashboards, or CRM configurations
• Services that have already been performed or substantially completed
• Consultations, audits, strategy sessions, implementation, onboarding, training, or technical-support fees already incurred
• Software licences, messaging credits, telephone numbers, domains, subscriptions, or third-party services already purchased or activated
• Digital files, reports, plans, strategies, prompts, templates, recordings, documentation, or other content already delivered
• Services or deliverables that cannot reasonably be returned or resold
• Work that has been incorporated into Your website, CRM, software account, communication system, or business processes
• Fees charged by payment processors, software platforms, communication providers, or other third-party vendors
• Services cancelled after the applicable cancellation period stated in a proposal, invoice, or separate agreement
When applicable, access to third-party platforms, software products, subscriptions, or licences is subject to the provider’s own terms, refund rules, limitations, renewal requirements, and approval procedures.
Athos Foundry does not guarantee that a third-party provider will approve a cancellation, refund, credit, or account transfer. Any third-party refund or credit will remain subject to that provider’s policies and processing requirements.
We continually update and improve Our Services, automation solutions, digital products, integrations, subscriptions, and other offerings.
Services and solutions described on Our Website may be unavailable, delayed, incorrectly priced, described inaccurately, or affected by changes involving software providers, telecommunications carriers, third-party platforms, staffing, scheduling, technical requirements, or market conditions.
We may experience delays in updating information regarding:
• Service availability
• Consultation and appointment availability
• AI voice-agent features
• CRM and workflow capabilities
• Software and platform integrations
• Third-party application features
• Messaging, calling, and automation functionality
• Subscription plans and service packages
• Pricing and setup fees
• Promotions and special offers
• Implementation timelines
• Technical compatibility
• Service areas
• Website content
We do not guarantee that all information displayed through the Website is accurate, complete, current, or free from errors. This includes information relating to prices, images, features, functionality, integrations, service descriptions, availability, estimated completion times, and promotional offers.
We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. We may also revise, suspend, or discontinue any Service, feature, package, integration, promotion, or offer without prior notice.
Website information is provided for general informational purposes only. It does not replace a consultation, technical assessment, workflow review, written proposal, statement of work, service agreement, or confirmation from the Company.
The availability and functionality of certain Services may depend on third-party software, telecommunications providers, internet services, application programming interfaces, or other external systems that are outside the Company’s control.
The Company reserves the right to revise its prices, service fees, setup fees, subscription rates, and other charges at any time before accepting an Order.
Prices quoted by the Company may be revised after an Order has been accepted when circumstances beyond the Company’s reasonable control affect the cost or delivery of the Services. These circumstances may include, without limitation:
• Changes in third-party software or platform pricing
• Increased telecommunications, messaging, calling, or hosting costs
• Changes to API, integration, or software licensing fees
• Increased payment-processing or transaction fees
• Changes in taxes, government charges, regulations, or compliance requirements
• Foreign exchange rate changes
• Changes in the agreed project scope, requirements, or deliverables
• Additional development, configuration, testing, or support requirements
• Delays or additional work caused by incomplete information, restricted account access, or third-party platform limitations
• Any other event outside the Company’s reasonable control
If the price of an accepted Order must be materially revised, the Company will notify You before performing the affected work or charging the additional amount.
You may approve the revised price, request a reasonable adjustment to the project scope, or cancel the affected portion of the Order before the additional work begins.
Amounts already paid for completed work, services already provided, custom development already performed, or third-party costs already incurred may remain non-refundable.
Services purchased from the Company may require a one-time payment, deposit, setup fee, recurring subscription payment, usage-based charge, or another payment arrangement disclosed in the applicable proposal, invoice, checkout page, statement of work, or service agreement.
Payment may be made using the payment methods made available by the Company, which may include credit cards, debit cards, bank transfers, electronic payment services, or other approved online payment methods.
Accepted payment methods may vary and may be processed by a third-party payment provider. The availability of any payment method is not guaranteed.
Credit and debit cards are subject to validation checks and authorisation by Your card issuer or payment provider. If the required authorisation is not received, the Company will not be responsible for any delay, suspension, non-activation, or non-delivery of Your Order or Services.
The Company may delay or suspend consultations, account setup, software activation, automation implementation, subscriptions, technical support, or other Services until the required payment has been successfully authorised and received.
You are responsible for ensuring that Your billing and payment information remains accurate, complete, and current.
If a recurring payment fails, is declined, is disputed, or cannot be processed, the Company may suspend or terminate the affected Service after providing any notice required under the applicable agreement.
You are also responsible for any applicable taxes, payment-processing fees, telecommunications charges, software costs, messaging fees, usage charges, or third-party expenses disclosed in Your proposal, invoice, checkout page, or service agreement.
Any Promotions made available through the Service may be governed by separate rules, eligibility requirements, expiration dates, limitations, and exclusions.
Promotions may include:
• Limited-time service discounts
• Consultation or setup offers
• Discounted automation packages
• Free trials or demonstrations
• Referral incentives
• Software or subscription promotions
• Account credits
• Bundled-service offers
• Contests or giveaways
• Other special or promotional offers
If You participate in a Promotion, You are responsible for reviewing all applicable terms, eligibility requirements, expiration dates, limitations, exclusions, and the Company’s Privacy Policy.
Promotions may not be combined with other discounts, credits, incentives, or offers unless expressly stated by the Company in writing.
Offers involving third-party software, telecommunications services, financing, payment plans, subscriptions, integrations, or account credits are subject to the availability, eligibility requirements, approval processes, restrictions, and decisions of the applicable third-party provider.
Athos Foundry does not guarantee that You will qualify for or receive any third-party discount, credit, financing arrangement, free trial, promotional pricing, or incentive.
Promotional pricing may apply only for the period specified in the Promotion. Unless otherwise stated, regular pricing may apply after the promotional period ends.
The Company reserves the right to modify, suspend, withdraw, or cancel a Promotion at any time, subject to applicable law.
If the specific rules of a Promotion conflict with these Terms and Conditions, the rules governing that Promotion will apply to the extent of the conflict.
If You create an Account with Athos Foundry or with any platform used to deliver Our Services, You agree to provide information that is accurate, complete, and current at all times.
Failure to provide accurate or updated information may constitute a breach of these Terms and may result in the delay, suspension, or termination of Your Account, Order, subscription, project, or access to the Services.
You are responsible for protecting all passwords, access codes, login details, API keys, authentication credentials, payment information, and other security information connected to Your Account or the Services.
You are also responsible for all activity conducted through Your Account unless You notify Us promptly of unauthorised access, suspected fraud, or another security incident.
You agree not to disclose Your Account credentials to unauthorised third parties. You must notify Us immediately if You become aware of:
• A security breach
• Unauthorised Account access
• Suspicious Account activity
• Lost or compromised login credentials
• Suspected misuse, fraud, or unlawful activity
You may not use a username, email address, business name, domain name, telephone number, or other identifier that:
• Belongs to another person or organisation without authorisation
• Infringes another party’s legal, intellectual property, privacy, or contractual rights
• Is false, misleading, deceptive, or fraudulent
• Is unlawful, offensive, abusive, or inappropriate
• Is intended to impersonate another person, business, or organisation
When We create, configure, or access an Account on Your behalf as part of the Services, You remain responsible for ensuring that You have the authority to use that Account and to grant Us the required access.
You are responsible for removing or updating Our access when the applicable Service or project ends, unless ongoing access is required under an active support, maintenance, or subscription agreement.
The Service and its original content, features, functionality, website design, text, graphics, photographs, videos, logos, branding, service descriptions, software configurations, automation frameworks, workflow designs, templates, documentation, and marketing materials are and will remain the exclusive property of Athos Foundry or its licensors, except where otherwise stated in a separate written agreement.
The Service is protected by copyright, trademark, trade-secret, and other intellectual property laws of the United States and other applicable jurisdictions.
The Athos Foundry name, logo, branding, trade dress, Website content, marketing materials, proprietary methods, automation processes, templates, and documentation may not be copied, reproduced, modified, republished, distributed, licensed, sold, displayed, or used in connection with another product, service, advertisement, or business without the Company’s prior written consent.
Unless otherwise specified in a proposal, statement of work, licence agreement, or other written agreement, the Company retains ownership of its pre-existing materials, tools, frameworks, templates, processes, code, prompts, automation structures, documentation, and general business knowledge used to provide the Services.
Any ownership or licence rights relating to custom deliverables created specifically for You will be governed by the applicable proposal, statement of work, service agreement, or other written agreement between You and the Company.
You may not remove, alter, conceal, or misuse any copyright notice, trademark, logo, attribution, proprietary notice, or other ownership marking displayed through the Service or included in materials provided by the Company.
Any third-party trademarks, software names, platform names, product names, logos, service marks, content, or other intellectual property displayed through or connected with the Service remain the property of their respective owners.
The display or use of third-party names, logos, or services does not necessarily imply endorsement, sponsorship, partnership, or affiliation unless expressly stated.
Feedback may include reviews, testimonials, suggestions, comments, survey responses, photographs, videos, recordings, service feedback, Website feedback, technical feedback, and ideas for improving Our Services.
By voluntarily submitting Feedback to Athos Foundry, You represent and warrant that:
• The Feedback is truthful and accurately reflects Your experience
• You have the legal right and authority to provide the Feedback
• The Feedback does not infringe any copyright, trademark, privacy, publicity, contractual, or other legal right
• Any person appearing in submitted photographs, videos, or recordings has provided the necessary permission for their use
• The Feedback does not contain unlawful, defamatory, misleading, fraudulent, abusive, or confidential information
To the extent permitted by applicable law, You assign to the Company all rights, title, and interest in any Feedback You voluntarily provide.
If such an assignment is invalid or unenforceable, You grant the Company a non-exclusive, perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, modify, adapt, publish, translate, display, distribute, and otherwise use the Feedback for:
• Service improvement
• Product and workflow development
• Internal training and quality assurance
• Operational and educational purposes
• Website and social-media content
• Advertising, promotional, and marketing materials
• Case studies, presentations, and sales materials
The Company may edit Feedback for length, formatting, grammar, or clarity, provided that such edits do not materially misrepresent Your experience or opinion.
Unless otherwise agreed in writing, the Company is not required to compensate You for the use of voluntarily submitted Feedback.
Athos Foundry will not knowingly publish sensitive personal information, confidential business information, account credentials, payment information, or other protected information without appropriate permission.
You may contact Us to request that We stop using a published testimonial or identifiable photograph in future marketing materials. We will make reasonable efforts to honour valid requests, but previously printed, distributed, archived, or shared materials may not be capable of immediate removal.
The Service may contain links to, connect with, or depend on third-party websites, software, platforms, applications, products, or services that are not owned or controlled by Athos Foundry.
These third-party services may include:
• Payment processors
• Customer relationship management platforms
• Email and SMS communication providers
• Telephone and voice-service providers
• AI technology providers
• Appointment-booking and calendar platforms
• Website hosting and domain providers
• Cloud-storage and data-processing services
• Software integration and automation platforms
• Social-media websites
• Online review platforms
• Analytics and advertising services
• Financing or payment-plan providers
• Other software, technical, or professional service providers
The Company does not own or control these third-party services and is not responsible for their content, accuracy, availability, performance, security, data practices, privacy policies, terms, pricing, products, services, or business practices.
You acknowledge that third-party platforms and services may experience outages, delays, interruptions, errors, policy changes, feature changes, account restrictions, integration failures, or service discontinuations that are outside the Company’s reasonable control.
To the fullest extent permitted by law, Athos Foundry will not be responsible or liable, directly or indirectly, for any damage, loss, delay, interruption, claim, data issue, account restriction, or other problem caused or alleged to be caused by:
• Your access to or use of a third-party service
• Your reliance on third-party content, products, or services
• A third party’s acts, omissions, policies, or system failures
• Changes made by a third-party software or service provider
• The suspension, termination, or restriction of a third-party account
• A third-party security incident, data breach, or privacy practice
• The failure or incompatibility of a third-party integration
Your use of any third-party website, software, platform, or service is subject to that provider’s own terms, conditions, policies, fees, and privacy practices.
We strongly recommend that You review the terms, privacy policy, acceptable-use policy, data-processing terms, and pricing of each third-party service before using or authorising access to it.
Athos Foundry may terminate, restrict, or suspend Your Account, subscription, consultation, project, access to the Service, or service relationship immediately, with or without prior notice, when reasonably necessary.
Reasons for termination or suspension may include, without limitation:
• A breach of these Terms or another agreement with the Company
• Failure to pay fees or charges when due
• Fraudulent, deceptive, or unauthorised activity
• Misrepresentation or submission of false or inaccurate information
• Threatening, abusive, discriminatory, harassing, or inappropriate conduct
• Unlawful or prohibited use of the Services
• Messaging or calling activity that violates applicable laws, carrier rules, or platform policies
• Spam, phishing, misleading communications, or other abusive communication practices
• Unauthorised access to accounts, systems, software, or data
• Suspected security risks, data breaches, or compromised credentials
• Interference with the Company’s employees, contractors, systems, or service providers
• Repeated missed consultations, appointments, or failure to respond to required project communications
• Failure to provide necessary information, approvals, account access, credentials, content, or materials
• Use of the Services in a manner that may harm the Company, its providers, another person, or a third-party platform
• Circumstances that make the requested work unsafe, unlawful, technically impractical, or outside the agreed scope
Upon termination or suspension, Your right to access or use the affected Account, Service, automation, platform, subscription, or deliverable may end immediately.
The Company may disable automations, workflows, integrations, communication systems, phone numbers, software access, or other Services when reasonably necessary following termination, suspension, or nonpayment.
Termination does not eliminate Your responsibility to pay for:
• Services already performed
• Consultations or implementation work already completed
• Custom automation, workflow, integration, or development work already performed
• Software licences, subscriptions, messaging credits, phone numbers, domains, or third-party services already purchased or activated
• Setup, onboarding, support, or maintenance fees already incurred
• Outstanding invoices, usage charges, cancellation fees, or other costs due under an applicable agreement
Sections of these Terms that, by their nature, should remain effective after termination will survive, including provisions relating to payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and dispute resolution.
If You wish to terminate Your Account, cancel a subscription, discontinue a Service, or end Your relationship with the Company, You may contact Athos Foundry or stop using the Service.
Cancellation requests remain subject to the applicable proposal, invoice, subscription terms, statement of work, cancellation policy, and refund provisions.
To the maximum extent permitted by applicable law, the total liability of Athos Foundry and its owners, employees, contractors, licensors, suppliers, and service providers under these Terms, and Your exclusive remedy for any claim arising from or relating to the Website or Services, will be limited to the amount You paid to the Company for the specific transaction or Service giving rise to the claim.
If You did not purchase any Service from the Company, the Company’s total liability will be limited to one hundred United States dollars.
Liability relating to AI voice agents, CRM systems, workflow automations, integrations, software configuration, consulting, implementation, support, subscriptions, or other paid Services may also be governed by the applicable proposal, statement of work, invoice, subscription agreement, service agreement, or other written contract between You and the Company.
To the maximum extent permitted by applicable law, Athos Foundry and its owners, employees, contractors, licensors, suppliers, and service providers will not be liable for any special, incidental, indirect, exemplary, punitive, or consequential damages.
This includes, without limitation, damages arising from:
• Loss of profits, revenue, sales, or business opportunities
• Loss of leads, customers, appointments, or communications
• Loss, corruption, disclosure, or interruption of data
• Business interruption or operational delays
• Loss of use of a website, CRM, phone system, software account, automation, or integration
• Missed, delayed, blocked, duplicated, or undelivered calls, emails, or text messages
• Inaccurate, incomplete, or inappropriate AI-generated responses
• Errors, outages, delays, limitations, or failures involving third-party software, APIs, telecommunications carriers, internet providers, hosting services, or payment processors
• Suspension, restriction, or termination of a third-party account
• Changes to third-party software features, pricing, policies, integrations, or availability
• Unauthorised access, cybersecurity incidents, or compromised credentials outside the Company’s reasonable control
• Your failure to provide accurate information, approvals, access, content, instructions, or required permissions
• Your misuse of the Website, Services, automations, systems, or deliverables
• Your inability to access or use any part of the Service
• Decisions or actions taken based on reports, recommendations, analytics, AI output, or automated communications
• Claims arising from unlawful, misleading, non-compliant, or unauthorised content, data, calling, or messaging supplied or approved by You
The Company does not guarantee that the Services will operate without interruption, error, delay, incompatibility, or security risk. The Company also does not guarantee any specific number of leads, appointments, sales, conversions, reviews, revenue, or other business result.
You remain responsible for reviewing and approving Your business processes, customer communications, automation logic, AI responses, campaign content, consent procedures, and compliance obligations before and during use of the Services.
These exclusions and limitations apply even when the Company or a supplier has been advised of the possibility of such damages and even when a limited remedy fails of its essential purpose.
Some jurisdictions do not permit certain limitations or exclusions of liability. In those jurisdictions, the liability of the Company and its suppliers will be limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
The Website, its general informational content, and the Services are provided on an “AS IS” and “AS AVAILABLE” basis, with all faults and defects and without warranties of any kind, except where expressly stated in a separate written agreement.
To the maximum extent permitted by applicable law, Athos Foundry and its owners, employees, contractors, partners, licensors, suppliers, and service providers disclaim all express, implied, statutory, and other warranties relating to the Website and Services.
This includes, without limitation, warranties of:
• Merchantability
• Fitness for a particular purpose
• Title
• Non-infringement
• Accuracy
• Availability
• Reliability
• Compatibility
• Security
• Performance
• Completeness
• Results or business outcomes
The Company does not warrant that the Website or Services will:
• Meet all of Your business or technical requirements
• Achieve a particular result
• Generate a specific number of leads, appointments, customers, sales, reviews, or revenue
• Operate without interruption, delay, error, or compatibility issues
• Remain available at all times
• Integrate successfully with every third-party platform or system
• Be completely secure or free from unauthorised access
• Identify or correct every error immediately
• Prevent every missed call, lost lead, communication delay, or system failure
The Company does not guarantee that AI-generated or automated responses will always be complete, accurate, appropriate, error-free, or suitable for every customer interaction.
You are responsible for reviewing, testing, approving, and monitoring Your automations, workflows, AI responses, messaging content, calling processes, integrations, customer communications, and business procedures.
The performance and availability of the Services may depend on factors outside the Company’s reasonable control, including:
• Your existing software and technical environment
• The quality and accuracy of information You provide
• Internet and network availability
• Telecommunications carriers
• SMS and email delivery providers
• Third-party software, APIs, and integrations
• Hosting and cloud-service providers
• Account permissions and platform restrictions
• Changes to third-party features, policies, or pricing
• Customer behaviour and market conditions
• Your implementation, operation, and use of the Services
The Website and its general content are provided for informational purposes only and do not replace a consultation, technical assessment, workflow review, written proposal, statement of work, implementation plan, or service agreement.
Neither the Company nor any provider represents or warrants that the Website or Services will always be accurate, complete, current, secure, uninterrupted, or free from viruses, malicious software, harmful code, scripts, defects, or other harmful components.
Some jurisdictions do not permit the exclusion of certain warranties or consumer protections. In those jurisdictions, these exclusions will apply only to the maximum extent permitted by applicable law.
Nothing in these Terms excludes any warranty, right, or protection that cannot legally be excluded.
These Terms and Your access to and use of the Service will be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to its conflict-of-law principles.
Your use of the Website, Services, AI voice agents, automated messaging systems, CRM platforms, integrations, and communication tools may also be subject to applicable local, state, federal, national, and international laws and regulations.
You are responsible for ensuring that Your use of the Services complies with all laws, regulations, industry requirements, telecommunications rules, privacy obligations, consent requirements, and third-party platform policies that apply to Your business, customers, communications, and location.
Nothing in these Terms limits any rights or protections that cannot legally be waived under applicable law.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.
If You have a concern, complaint, or dispute relating to the Website, an Order, payment, subscription, project, automation, or any other Service provided by Athos Foundry, You agree to first attempt to resolve the matter informally by contacting the Company.
You agree to provide reasonable details about the issue, including relevant dates, communications, invoices, project information, and the outcome You are requesting.
The Company will make reasonable efforts to review the concern and work with You in good faith toward an informal resolution.
Either party may pursue any rights or remedies available under applicable law if the dispute cannot be resolved informally within a reasonable period.
You represent and warrant that:
• You are not located in, ordinarily resident in, or accessing the Service from a country or territory subject to a comprehensive embargo or sanctions imposed by the United States government.
• You are not located in a country or territory designated by the United States government as supporting terrorism.
• You are not identified on any United States government list of prohibited, restricted, blocked, or sanctioned persons or entities.
• You will not use the Website, Services, software, automations, communication systems, integrations, or deliverables in violation of applicable export-control, sanctions, anti-terrorism, or trade-restriction laws.
The Company reserves the right to refuse, restrict, suspend, or terminate access to the Service when required to comply with applicable United States laws, sanctions, export controls, government orders, or legal obligations.
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision will be modified and interpreted to the minimum extent necessary to make it valid and enforceable while preserving its original purpose as closely as possible.
If the provision cannot be modified or enforced, it will be severed from these Terms.
All remaining provisions will continue in full force and effect and will not be affected by the invalidity or unenforceability of any other provision.
Except as expressly provided in these Terms, a party’s failure or delay in exercising any right, power, or remedy, or in requiring the performance of any obligation under these Terms, will not operate as a waiver of that right, power, remedy, or obligation.
A party may exercise any right or require the performance of any obligation at a later time, even if it did not do so immediately.
A waiver of any breach of these Terms will not constitute a waiver of any prior, continuing, or subsequent breach.
Any waiver must be made in writing and signed or otherwise expressly authorised by the party granting the waiver.
These Terms and Conditions may be translated into another language if Athos Foundry makes a translated version available.
Any translated version is provided for convenience only.
If there is any conflict, inconsistency, ambiguity, misunderstanding, or dispute between the English version and a translated version of these Terms, the original English version will control and prevail to the maximum extent permitted by applicable law.
Athos Foundry reserves the right, at its sole discretion, to modify, update, or replace these Terms and Conditions at any time.
When a revision is material, the Company may make reasonable efforts to provide notice before the updated Terms become effective. Notice may be provided through the Website, by email, through Your Account, or by another reasonable communication method.
The Company will determine what constitutes a material change, subject to applicable law.
The revised Terms will be posted on the Website with an updated “Last Updated” date. Unless otherwise stated, the revised Terms will become effective when posted.
By continuing to access or use the Website, Your Account, or any Service after the revised Terms become effective, You acknowledge and agree to be bound by the updated Terms.
If You do not agree with the revised Terms, in whole or in part, You must stop using the Website and affected Services. You may also contact Athos Foundry regarding the cancellation of an active subscription or Service, subject to the applicable proposal, statement of work, service agreement, cancellation policy, and outstanding payment obligations.
If You have any questions, concerns, or requests regarding these Terms and Conditions, You may contact Athos Foundry by email:
Email: [email protected]
Athos Foundry, LLC
905 Hills Creek Drive
© Athos Foundry, LLC - All Rights Reserved